Information We Collect

We collect minimal information to provide our service:

• HEIC Images: When you upload HEIC files for conversion, we temporarily process them on our servers.
• Technical Data: We may collect basic technical information such as IP address, browser type, and device information for service optimization.
• Usage Analytics: We use Google Analytics to understand how our service is used and improve user experience.

How We Use Your Information

We use the information we collect to:

• Convert your HEIC images to JPG format
• Provide technical support and troubleshoot issues
• Improve our service and user experience
• Ensure the security and integrity of our platform

Image Processing and Storage

Important: We do not store your images permanently. Here's what happens to your files:

• Your HEIC files are uploaded to our secure servers
• We convert them to JPG format using our processing system
• You download the converted JPG files
• All files (original HEIC and converted JPG) are automatically deleted from our servers
• No images are stored, analyzed, or shared with third parties

Data Security

We implement several security measures to protect your data:

• All data transmission is encrypted using HTTPS
• Our servers are secured with industry-standard security protocols
• We use secure, temporary storage for file processing
• Regular security audits and updates are performed

Third-Party Services

We use the following third-party services:

• Google Analytics: To understand website usage and improve our service. Google Analytics may collect anonymous usage data.
• Cloud Infrastructure: Our service runs on secure cloud infrastructure that may process your files during conversion.

Cookies and Tracking

We use minimal cookies and tracking:

• Essential cookies for service functionality
• Google Analytics cookies for usage analysis
• No tracking cookies for advertising or personal data collection

Your Rights

You have the following rights regarding your data:

• Access: You can request information about what data we have about you
• Deletion: You can request deletion of any data we may have
• Control: You can control cookie settings in your browser
• Contact: You can contact us with any privacy concerns

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Contact Form: Contact Page